Terms of Service
Last updated: 21 January 2026
These Terms are the public baseline terms for Core HR. If you sign an order form, master services agreement, statement of work, or other negotiated contract with CoreMethods, that signed document may supplement or override parts of this public version.
These Terms govern your use of the Core HR Services provided by CoreMethods ("CoreMethods", "we", "our"). By using the Services, you agree to these Terms.
1) The Services
Core HR provides workforce management features including training events, compliance, and HR workflows. Services may change or improve over time.
2) Accounts and access
- You are responsible for account security and authorized use.
- Admins must ensure users are permitted to access organisation data.
- We may suspend access for security, legal, or policy reasons.
3) Customer data
You retain ownership of Customer Data you submit. You grant us a limited license to process Customer Data to provide the Services.
4) Acceptable use
You must not misuse the Services, attempt unauthorized access, or upload unlawful content.
5) Orders, plans, and plan changes
Commercial terms such as fees, seat counts, billing cycles, implementation scope, and support commitments may also be set out in an order form, proposal, statement of work, or other written agreement. If there is a conflict, the signed commercial document controls for that purchase.
6) Payments
Fees and billing are governed by your plan and invoices. Payments are processed by Stripe.
7) Confidentiality
Each party will protect the other’s confidential information and use it only as needed to provide the Services.
8) Security
We maintain administrative, technical, and physical safeguards. See the Security page for details.
9) Third-party services
The Services may depend on or integrate with third-party providers such as payment processors, hosting services, mobile distribution services, and operational data platforms. We are not responsible for outages, policy changes, or product decisions made by those third parties, except to the extent required by law or expressly stated in a written agreement.
10) Intellectual property and service restrictions
The Services, including the software, interface design, workflows, documentation, and related materials, are owned by CoreMethods or its licensors and are protected by applicable intellectual property laws. Except to the extent expressly permitted in a signed agreement, you must not copy, modify, create derivative works from, reverse engineer, decompile, frame, mirror, republish, resell, sublicense, or otherwise exploit the Services or underlying software.
11) Warranties and disclaimers
The Services are provided “as is” and “as available,” except as required by law or contract.
12) Limitation of liability
To the extent permitted by law, liability is limited to fees paid in the previous 12 months. Nothing in these Terms excludes rights or remedies that cannot be excluded under applicable law.
13) Suspension and termination
You may terminate by providing notice. We may suspend or terminate for material breach.
14) Governing law
These Terms are governed by the laws of New South Wales, Australia, unless a signed customer agreement states otherwise.
15) Changes
We may update these Terms from time to time. The updated version will be posted on this page with the revised effective date. Continued use of the Services after the effective date constitutes acceptance of the updated Terms.
16) Contact
Email: legal@coremethods.com.au
Company: CoreMethods, Australia.